Privacy Policy

At North Nepal Travel & Trek, we are dedicated to safeguarding the privacy and security of both our website visitors and customers. Our website https://northnepaltrek.com/ is SSL-encryption complying fully with the standards safety protocols to secure your data. This Privacy Policy details the categories of personal information we gather, its utilization, and your available choices concerning your data. Your use of our website signifies your agreement to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information: We collect personal information (name, email, phone number, and billing address) that you voluntarily provide when using our website, making a booking, or subscribing to our newsletter.

Payment Information: To ensure secure payment processing, we collect and process your payment information, including credit card details, in compliance with applicable laws and industry standards. Please be assured that your payment information is not stored on our servers. We collaborate with trusted third-party as gateway payment. We take no responsibility for any data beaches from their sides.

Automatically Collected Information: Upon your visit to our website, we may gather specific browser user-agents. This includes your IP address, browser type, and device information. The collection is made to enhance user experience and website improvement.

Cookies: Our website utilizes cookies and similar tracking technologies to gather data regarding your interactions with the website. Cookies on your device, enable us to recognize you, personalize your experience, and retain your preferences. You have full authority to manage cookies via your browser settings or opt-out of specific tracking technologies.

How We Use Your Information

Provide Services: Your personal information is used for bookings, communications, and deliver requested services. We send you booking confirmations, itineraries, and travel updates.

Personalization: Your information helps us personalize your website experience. We use it to tailor recommendations and display content relevant to your interests and preferences.

Marketing Communications: We may send you promotional emails and newsletters about our travel services, special offers, and upcoming trips, but only with your consent. Subscribing to any of the marketing services like a newsletter is regarded as your consent. Similarly, you have free will to opt-out from any marketing communications.

Legal Obligations: Your information is kept with us with utmost privacy. We are obliged to disclose our consumers information if required by the  law.

Information Sharing and Disclosure

Third-Party Service Providers: North Nepal Travel & Trek may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, analyzing data, or delivering services on our behalf. These providers are contractually obligated to handle your information securely and are prohibited from using it for any other purposes.

Legal Compliance: North Nepal Travel & Trek is obliged to disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This is necessary to protect our rights, privacy, safety, or property.

Business Transfers: Should North Nepal Travel & Trek undergo a merger, acquisition, or sale, customer information may be transferred. In such an event, customers will be notified via email or a prominent website notice if their information becomes subject to an altered privacy policy.

Data Security

We protect your personal information from unauthorized access, disclosure, alteration, or destruction through industry-standard security measures. However, we cannot guarantee absolute security as no method of transmission or storage is 100% secure.

Your Rights and Choices

Access and Update: You can access, update, or correct your personal information in our records. For assistance, please contact us using the details below.

Opt-out: To stop receiving marketing communications, follow the instructions in the email or contact us directly. Please note that transactional emails will still be sent.

This policy is effective as of 1 June 2015